31. There are no policies on appropriate levels for official staff engagement with Web 2.0

Please add more details about this hurdle to effective social media adoption and use here

Why is this a problem? Please provide details and links to resources which help make the case for the importance of overcoming this hurdle

How can we overcome this hurdle? Ideas, links, resources & shared learning about your experiences of this particular hurdle are encouraged and welcome.

Overcoming this barrier may take a while. Are there any ways staff can work-around this barrier effectively until more permenant solutions are in place?

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From delicious tagged 'socialstrategy:31'

• 10 Must-Haves for Your Social Media Policy

  Whether you’re writing your social media policy from the get-go, or letting it develop organically in reaction to situations as they arise, here are 10 things you should definitely consider. These 10 tips will help you steer clear of pitfalls and allow you to focus on what’s important: engaging the customer (Citizen?).

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